Idealistic AI
A. False Detections / False Positives
Step 1: Run the command “/spartan verbose” to enable non-important notifications so you do not miss crucial information, this is always recommended when testing.Step 2: Run the command “/spartan notifications 0” to enable low frequency notifications so you are notified about all detections, this is always recommended when testing.Step 3: Screenshot the spartan notification messages in your Minecraft chat so our developers can figure out which detections are responsible for the faultiness.Step 4: Attach the screenshots as files or URLs to the ticket you are about to send us and provide a short but clear description of what you did so our developers can attempt to reproduce your problem.B. Hack Bypass / Check Testing
Step 1: Run the command ”/spartan info (playerName)”, it should mention Checking, Silent Checking or nothing when you hover above check items. If it says anything else, you can find out why via the URL: https://github.com/CheatSolutions/Important-Information/blob/main/documentation/player%20info%20menu%20.mdStep 2: Run the command “/spartan verbose” to enable non-important notifications so you do not miss crucial information, this is always recommended when testing.Step 3: Run the command ”/spartan notifications 0” to enable low frequency notifications so you are notified about all detections, this is always recommended when testing.Step 4: If all previous steps did not help identify hacks listed in the URL https://bit.ly/4bylEqK record a short video/GIF that you will attach as file or URL to the ticket you are about to send us.C. Console Error
Report the first occurrence of the console error or one that is long enough to prompt the developer on where specifically the issue is.
D. Account URL Example
An account URL contains the platform’s ID and username associated with you which helps us track your purchases and synchronize them in our system so they are available to you at any time.
Example:
SpigotMC: https://www.spigotmc.org/members/vagdedes.66556/
BuiltByBit: https://builtbybit.com/members/vagdedes.63108/
Polymart: https://polymart.org/user/vagdedes.765